Terms of service

Welcome to Zarvais. By accessing our website or placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting, browsing, or purchasing from Zarvais, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website.

2. Website Content

All information, images, product descriptions, prices, and other content on the Zarvais website are provided for general informational purposes. While we strive to ensure accuracy, occasional errors or omissions may occur. Zarvais reserves the right to update or correct information without prior notice.

3. Product Availability

All products are subject to availability. We reserve the right to discontinue any product, limit purchase quantities, or reject an order if an item becomes unavailable.

4. Pricing and Errors

We make every effort to display accurate pricing. However, if a product is listed with an incorrect price or incorrect information due to technical or human error, Zarvais reserves the right to cancel or refuse the order. If payment has already been processed, a full refund will be issued using the original payment method.

5. Shipping & Delivery

  • Orders within Pakistan are generally delivered within 5–7 business days.

  • International orders typically arrive within 10–15 business days, depending on customs clearance and courier services.

  • Delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, public holidays, or logistics delays.

6. Order Confirmation

After placing an order, customers will receive an order confirmation email or message. Confirmation does not guarantee acceptance of the order. Zarvais reserves the right to cancel orders suspected of fraud, pricing errors, or stock unavailability.

7. Returns & Exchanges

Returns and exchanges are accepted in accordance with our Return Policy. Products must be returned unused, in their original packaging, and within the specified return period. Certain items, including customized or sale products, may not be eligible for return.

8. Customer Responsibilities

Customers are responsible for providing accurate shipping, billing, and contact information. Zarvais is not liable for delays or failed deliveries resulting from incorrect information provided by the customer.

9. Intellectual Property

All content on the Zarvais website, including logos, images, product designs, text, and graphics, is the property of Zarvais and may not be copied, reproduced, or distributed without prior written permission.

10. Limitation of Liability

Zarvais shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, except where required by applicable law.

11. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy. We are committed to protecting your data and maintaining the confidentiality of customer information.

12. Changes to Terms & Conditions

Zarvais may revise these Terms & Conditions at any time without prior notice. Updated versions will be published on our website and become effective immediately upon posting. Customers are encouraged to review this page periodically.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Pakistan.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact details provided on the Zarvais website.